exodia Platform Privacy Notice

This page describes what we collect when you use exodia and how we keep that data protected. We gather personal information during account registration, verify your identity for compliance with anti-money-laundering rules, and store payment details securely so you can deposit and withdraw using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers.

We take data security seriously. Your email, name, date of birth, and government-issued ID are encrypted and stored on secure servers. Payment information—bank account numbers, digital wallet IDs—is encrypted separately and never shared with third parties except for payment processing. We do not sell your data, and we do not use your personal information for marketing beyond account notifications.

Our privacy practices apply to all exodia users in supported jurisdictions. This notice explains what data we collect, how we use it, who we share it with, and what rights you have regarding your information. If you have questions about our privacy practices, contact our support team via Live Chat or email.

What We Collect and How We Use Your Data on exodia

Account Registration and Verification

When you create an exodia account, we collect your email address, full legal name, and date of birth. We use this information to create and manage your account, verify your identity, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We also collect a government-issued ID image—such as a passport, driver's license, or national identity card—to confirm your identity matches your account details.

We store your ID image securely and do not use it for any purpose beyond verification. Once your account is verified, we retain the ID image in our encrypted database for compliance records. We may re-verify your identity if we detect unusual account activity or if regulatory requirements change.

Payment and Banking Information

When you deposit or withdraw funds on exodia, we collect payment details specific to your chosen method. This includes your bank account number (for BCA, e-wallet, mobile banking, local payment transfers), your online payment or e-wallet account identifier, or your mobile banking / local payment phone number. We encrypt this information separately from your personal data and store it only as long as necessary to process your transaction and maintain transaction history.

We never share your banking details with third parties except for the payment processor required to complete the transaction. We do not store credit card information—we accept only digital wallets and bank transfers, which are processed through our secure payment gateway.

Game Activity and Account History

We record your game activity on exodia—bets placed, results, account balance changes, and withdrawal requests. This data is used to generate your account statement, verify game outcomes, and detect potential fraud or abuse. We retain game history in your account dashboard so you can review past activity, and we maintain records for regulatory compliance and dispute resolution.

We encrypt all sensitive data at rest and in transit, and we limit access to personal information to authorized exodia staff only.

Device and Browsing Information

When you use the exodia app or website, we automatically collect certain technical information: your device type (Android or iOS), app version, IP address, browser type, and approximate location (derived from IP address). We use this data to troubleshoot technical issues, detect fraud, and improve the exodia platform performance. We do not use this information to track your location beyond what is necessary for security and fraud prevention.

Cookies and Tracking

We use cookies and similar technologies on the exodia website to remember your login session, store your language preference, and analyze how you navigate the platform. Our cookies do not collect personal information; they simply maintain your session so you don't have to log in repeatedly. We do not use third-party tracking pixels or analytics services that could identify you personally.

You can disable cookies in your browser settings, but doing so may affect your ability to use exodia smoothly. The app does not use cookies; instead, it stores your session token securely on your device.

Your Rights and Our Data Handling on exodia

Data Retention and Deletion

We retain your account data—personal information, payment details, and game history—for as long as your account is active. If you request account closure, we retain your data for a period specified by applicable law (typically one to seven years) to comply with tax, anti-money-laundering, and accounting regulations. After that retention period, we securely delete your data unless we are required by law to keep it longer.

We do not allow users to delete their account data while the account is active, as this would compromise our ability to process withdrawals and comply with regulatory requirements. If you wish to request data deletion after account closure, contact our support team, and we will assess your request against applicable legal requirements.

Your Rights Regarding Your Data

We recognize your rights to access, correct, and request information about your data. If you want to review the personal information we hold about you on exodia, request a correction to your profile, or ask what data we have stored, contact our support team. We will provide you with a summary of your data within a reasonable timeframe, typically five to ten business days.

If you believe your data is inaccurate—for example, if your registered name is misspelled—you can update most information directly in your exodia account settings. For data you cannot edit yourself, contact our support team and we will assist you.

Third-Party Processors and Data Sharing

We share your data with third-party service providers only when necessary to deliver exodia services. These include payment processors (to complete deposits and withdrawals), email service providers (to send account notifications), and cloud-hosting providers (to store encrypted data). All third-party processors sign data-protection agreements with exodia and are prohibited from using your data for their own purposes.

We do not share your personal information with advertisers, data brokers, or marketing firms. We may share anonymized, aggregated data (such as total active users or average session duration) for business analysis, but this data cannot identify you individually.

We may disclose your data if required by law—for example, if a court order or government regulator requests information. We will notify you of such disclosures unless we are legally prohibited from doing so.

Encryption standard

We use industry-standard TLS encryption for data in transit and AES-256 encryption for data at rest.

Access controls

Only authorized exodia employees with a legitimate business need can access personal data; all access is logged and monitored.

Data breach notification

If a breach occurs, we will notify affected users and relevant authorities as required by law, typically within 30 days of discovery.

Retention period

We retain account data while your account is active plus a legal-compliance period after closure (typically one to seven years).

International Data Transfer

exodia servers may be located outside your country of residence. When you use exodia from Jakarta, Surabaya, Bandung, Medan, Semarang, or another location, your data may be transferred to and stored on servers in other jurisdictions. By creating an exodia account, you acknowledge and consent to this international data transfer. We apply the same data-protection standards regardless of server location and ensure that any cross-border transfer complies with applicable data-protection laws.

Contact Us About Privacy

If you have questions about our privacy practices, concerns about how we handle your data, or a complaint regarding data protection, contact our support team. You can reach us via in-app Live Chatemail, or the contact channels listed on our legal notice page. We aim to respond to privacy inquiries within five to ten business days. If you are unsatisfied with our response, you may contact your local data-protection authority or regulatory body for further assistance.

This privacy notice applies to all exodia users in supported jurisdictions. We may update this notice periodically as our practices evolve or as laws change. We will notify you of material changes via email or an in-app notification. Your continued use of exodia after any update signifies your acceptance of the updated privacy notice.